Returns & Exchanges
At Desky, we want you to be completely satisfied with your home office setup, which is why we offer a 30-day return policy on all standard furniture items. If your new desk or ergonomic chair isn't the perfect fit for your space, we are here to help with a hassle-free return or exchange process.
Return Process
- 1.Initiate Your Request
Log into your Desky account or use our guest portal with your order number and email address to start the return process.
- 2.Prepare the Package
Carefully disassemble your item and place it back in its original packaging with all included hardware and instruction manuals to ensure a full refund.
- 3.Affix Shipping Label
Print the prepaid shipping label provided by our support team and securely attach it to the outside of your box before dropping it off at a local carrier.
- 4.Receive Your Refund
Once our warehouse inspects the returned furniture, we will process your refund back to your original payment method within 5 to 7 business days.
