Frequently Asked Questions
Everything you need to know about upgrading your workspace.
How long does shipping take for standing desks?
Most orders are processed within 24-48 hours. Depending on your location, standard shipping typically takes 3-7 business days via our specialized furniture carriers.
What is the weight capacity of Desky frames?
Our standard dual-motor frames support up to 300 lbs (136 kg), while our heavy-duty commercial series can handle up to 400 lbs, including the desktop weight.
Do you offer a warranty on electronic components?
Yes, all Desky standing desks come with a comprehensive 10-year warranty covering the frame, motor, and controller against any manufacturing defects.
Can I return my desk if I am not satisfied?
We offer a 30-day risk-free trial. If you aren't happy with your Desky, you can return it in its original packaging for a full refund, minus return shipping costs.
Is assembly difficult?
Not at all. Each Desky comes with a detailed instruction manual and all necessary tools. Most customers find they can complete the assembly in approximately 30 to 45 minutes.
Do you offer bulk discounts for corporate offices?
We provide tiered pricing for bulk orders of 5 or more units. Please contact our B2B sales team for a custom quote and ergonomic consultation.